1. Privacy Policy for SIT Digital

Introduction

SIT Digital (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fiber Utility Management System (FUMS) software, interact with our website, or engage with our services. This policy complies with global data protection regulations, including GDPR and CCPA, where applicable.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

When you use our FUMS software or register an account, we may collect personal data, including but not limited to:

  • Name, job title, and company affiliation.
  • Contact information such as email address, phone number, and mailing address.
  • Billing and payment details for subscription services.

1.2 Non-Personal Information

We also collect technical and usage information that does not directly identify you. This includes:

  • IP address, browser type, device information, and operating system.
  • Data on how you interact with the software (e.g., session duration, features used).
  • Performance and diagnostic information for fiber network operations (e.g., latency, fault detection).

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze trends, and collect aggregate information. You can control cookies through your browser settings, but disabling them may affect the functionality of the FUMS software.

2. How We Use Your Information

2.1 Providing Services

We use the information collected to:

  • Enable and optimize the use of FUMS software.
  • Manage your account, subscriptions, and user permissions.
  • Provide customer support and respond to inquiries.

2.2 Analytics and Product Improvement

We use aggregated and anonymized data to analyze user behavior, track performance metrics, and improve our software offerings. This may include developing new features and ensuring operational efficiency in fiber management.

2.3 Communications

We may use your contact information to:

  • Notify you about software updates, maintenance schedules, and service improvements.
  • Send promotional content, newsletters, or information about new services. You can opt out of marketing emails at any time.

2.4 Legal Compliance and Security

Your information may be processed to:

  • Comply with legal obligations (e.g., responding to court orders or government requests).
  • Detect, investigate, and prevent security incidents, fraud, or unauthorized access to our systems.

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in providing services (e.g., payment processors, cloud storage providers). All third parties are required to maintain confidentiality and use the data only for the agreed-upon purposes.

3.2 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. You will be notified of any change in ownership or data usage policies.

3.3 Legal Obligations

We may disclose your personal information if required by law, including to:

  • Comply with legal proceedings.
  • Respond to legal claims or government inquiries.
  • Protect the rights, property, or safety of our company, users, or the public.

4. Data Security

We employ industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest.
  • Regular security audits and vulnerability assessments.
  • Role-based access controls to limit exposure of sensitive information to authorized personnel only.

While we strive to protect your personal data, no security system is completely foolproof. We cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When the information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your data under certain conditions.
  • Data Portability: You can request that we transfer your data to another service provider in a structured, machine-readable format.
  • Object to Processing: You can object to certain types of data processing, such as marketing.

To exercise these rights, please contact us at [support email address].

7. International Transfers

If you are located outside of the country where our servers are based, your data may be transferred internationally. We take steps to ensure that your data is protected in compliance with local data protection regulations during these transfers.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and, where required by law, we will notify you through other communication channels.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at [support email address].

2. Terms of Use for SIT Digital’s Fiber Utility Management System (FUMS)

1. Introduction

These Terms of Use (“Terms”) govern your access and use of SIT Digital’s Fiber Utility Management System (FUMS) software and related services. By accessing or using the software, you agree to be bound by these Terms. If you do not agree, you may not use the services.

2. Acceptance of Terms

By creating an account, logging in, or otherwise using FUMS, you acknowledge that you:

  • Have read and understood these Terms.
  • Are authorized to use FUMS on behalf of your organization or in your personal capacity.

3. License and Use of the Service

3.1 License

SIT Digital grants you a limited, non-exclusive, non-transferable license to use FUMS for fiber network management purposes, subject to these Terms. All rights not explicitly granted to you are reserved by SIT Digital.

3.2 Authorized Users

You are responsible for ensuring that all authorized users of your account comply with these Terms. You may not share your account credentials with unauthorized users.

3.3 Prohibited Actions

You agree not to:

  • Attempt to reverse engineer, decompile, or tamper with the FUMS software.
  • Use the software for any illegal or unauthorized purpose, including hacking or exploiting system vulnerabilities.
  • Engage in any activity that could interfere with the operation of the software, such as denial-of-service attacks or spreading malware.

4. Fees and Payment

4.1 Subscription Fees

Access to FUMS is subject to subscription fees as outlined in your service agreement. Payments must be made according to the billing cycle (monthly/annual) agreed upon during account setup.

4.2 Late Payments

Failure to pay subscription fees on time may result in suspension or termination of your access to FUMS. If you encounter issues with payment, please contact our billing department at [billing email address].

5. Intellectual Property

All intellectual property rights, including copyrights, patents, and trademarks related to FUMS, are owned by SIT Digital or its licensors. You are granted no rights to use these assets beyond what is necessary for using the software.

6. Disclaimer of Warranties

FUMS is provided on an “as-is” basis. SIT Digital makes no representations or warranties of any kind, whether express or implied, about:

  • The availability, reliability, or accuracy of FUMS.
  • The software’s ability to meet your specific needs or business outcomes.
  • The uninterrupted or error-free operation of the software.

7. Limitation of Liability

To the fullest extent allowed by applicable law, SIT Digital is not liable for any:

  • Direct, indirect, incidental, or consequential damages arising from the use or inability to use FUMS.
  • Loss of data, business, or profits as a result of system outages or software errors.

8. Termination

8.1 By SIT Digital

SIT Digital reserves the right to terminate or suspend your access to FUMS if you:

  • Violate these Terms.
  • Fail to make payment or comply with billing terms.

8.2 By You

You may terminate your account at any time by contacting us at [support email address]. Upon termination, your access to FUMS will be immediately disabled, and no further subscription fees will be due beyond the termination date.

9. Governing Law

These Terms are governed by the laws of [jurisdiction]. Any disputes related to these Terms shall be settled through binding arbitration in [location], unless otherwise required by law.

Contact Information

For any questions related to these Terms, please reach out to [support email address].

3. Open Partnership Terms for SIT Digital

1. Introduction

These Open Partnership Terms (“Terms”) set forth the conditions under which SIT Digital (“we,” “our,” or “us”) enters into partnership agreements with resellers, system integrators, and other entities interested in promoting and integrating the Fiber Utility Management System (FUMS).

2. Eligibility for Partnership

To be eligible for a partnership, a company must:

  • Operate within the telecommunications, fiber networking, or IT services industry.
  • Demonstrate sufficient technical expertise and resources to integrate FUMS into third-party systems.
  • Comply with all applicable legal and regulatory requirements, including licensing and certifications relevant to the deployment of fiber networking solutions.

3. Partnership Types

We offer the following types of partnerships:

3.1 Reseller Partners

Reseller Partners are authorized to market and resell FUMS to their own customers. Resellers may set their own prices and terms but must adhere to the standard functionality and service level agreements provided by SIT Digital.

3.2 Integration Partners

Integration Partners assist in the technical implementation of FUMS in customer environments. These partners have in-depth access to FUMS APIs and receive detailed technical documentation and support for custom deployments.

3.3 Strategic Alliance Partners

Strategic Alliance Partners work closely with SIT Digital to co-develop solutions, align marketing efforts, and explore joint business ventures.

4. Roles and Responsibilities

4.1 SIT Digital’s Responsibilities

We agree to:

  • Provide the partner with FUMS software licenses, technical training, and support.
  • Offer marketing materials, sales collateral, and co-branded opportunities.
  • Ensure the availability and scalability of FUMS for partner deployments.

4.2 Partner’s Responsibilities

The Partner agrees to:

  • Promote and sell FUMS in good faith.
  • Provide customers with first-line support, as defined in the partner agreement.
  • Follow all branding and usage guidelines when using SIT Digital trademarks or marketing assets.

5. Revenue Sharing and Compensation

Revenue-sharing percentages and compensation structures are subject to negotiation and formalized in a separate Partnership Agreement. Typical arrangements include:

  • A percentage-based commission on software licenses sold.
  • Recurring revenue from subscription renewals.
  • Bonuses or incentives for achieving sales targets or strategic objectives.

6. Confidentiality and Data Protection

Both parties agree to maintain the confidentiality of all proprietary information shared during the partnership, including:

  • Pricing strategies, customer information, and technical documentation.
  • Any non-public financial information or business plans.

Partners must also comply with data protection laws (e.g., GDPR, CCPA) regarding customer data that is processed or transmitted using FUMS.

7. Branding and Marketing

Partners are authorized to use SIT Digital’s trademarks, logos, and promotional materials in accordance with the Brand Guidelines provided upon partnership initiation. Partners may not misrepresent FUMS’s functionality or overstate its capabilities.

8. Termination of Partnership

8.1 Termination by SIT Digital

We reserve the right to terminate a partnership at any time if the partner:

  • Fails to meet performance standards or violates any terms of the agreement.
  • Engages in activities that harm SIT Digital’s reputation or business interests.

8.2 Termination by the Partner

Partners may terminate the agreement by providing 30 days’ notice in writing. Upon termination, all outstanding payments must be settled, and access to FUMS may be revoked.

9. Governing Law and Dispute Resolution

These Terms and any associated partnership agreements shall be governed by the laws of [jurisdiction]. In the event of a dispute, both parties agree to first attempt resolution through mediation before resorting to arbitration or litigation.

Contact Information

For inquiries related to partnerships, please contact us at [partnership email address].